Husqvarna Success Story, Reducing Order Processing Time by 75% Through Automation
August 13, 2020
Article Courtesy of Esker Document Automation Asia Pte Ltd
Thanks to Esker’s Order Management solution, Husqvarna is now able to process all orders received via email, e-commerce platforms like Amazon and fax all on one platform. This has resulted in significant time savings as they no longer need to process orders on two separate platforms.
Husqvarna has enjoyed numerous benefits from implementing Esker’s automated Order Management solution, including:
- Reduction of paper used by 20%
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Faster order processing from 8 hours down to 2 hours per day
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Ability to integrate with e-commerce orders
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Seamless integration with its CSS ERP
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One centralised platform to house all orders and information
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Increase reporting visibility
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Ability to respond to customer queries faster
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