ECR Asia Pacific Conference

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Conference Programme

Enhancing The Consumer Value

22 October 2007
8.15am - 6.00pm: Conference Registration
9.00am - 12.00pm: Introductory Session: Small and Medium Business Solutions Clinic

Time Session
Introductory Session - Moor Room
Coordinator - Mr Andy Siow
9:00am - 12:00pm Introductory Session: Small and Medium Business Solutions Clinic

Agenda
Time Topic Speaker
9:00 - 9:30am Registration ECR Singapore Staff
9:30 - 9:40am Welcome Tan Jin Soon
Executive Director
GS1 Singapore
9:40 - 10:00am Opening Address IBM
10:00 - 10:30am Revolutionize The Customer Experience With IBM Self-Service Solutions Andrew Ma
Brand Manager
Retail Store Solutions, Asia Pacific
IBM
10:30 - 10:45am Tea Break  
10:45 - 11:15am Leveraging On Internet To Manage Customer Relationship And Satisfaction Jason Chia
CEO/CTO
I-Power Berhad
11:15 - 11:45am CPG100 - Enhance Productivity And Insight For Your Enterprise. James Ong
Sales Manager
Unisoft Infotech Pte Ltd
11:45 - 12:00pm Question and Answer  
12:00 - 1:00pm Lunch  


22 October 2007
1.00pm - 5.00pm: Three Separate Conference Breakout Sessions: Session 1, 2 & 3

Time Session
Session 1 - Mercury Room
Coordinator - Mr Andrew Ong
1:00pm - 5:00pm Global Data Synchronisation Network (GDSN) User Forum
- Data Quality and Data Synchronisation Equals Business Value

Agenda
Time Topic Speaker
1:00 - 1:05pm Welcome Tan Jin Soon
Executive Director
GS1 Singapore
1:05 - 1:25pm Introduction and Program Overview /
GDSN Global Update		 Alan Hyler
Director Of Program Management
GS1 GDSN Inc.
1:25 - 1:45pm GDSN - 1SYNC Update Luiz Martins
Vice President
International Operations
1SYNC
1:45 - 2:05pm L'Oreal Global Data Synchronisation Yann Bozec
Head Of Market Supply Chain For CPD/PPD
L'Oreal Group
2:05 - 2:25pm GDSN Pilot Trial in Korea A Speaker from Korea E-Business Association
2:25 - 2:45pm Data Synchronisation -
The Next Generation Of Business Partnering: How Leading Companies Are Delivering Actual Results		 Josef Mueller
Vice President
Accenture China
2:45 - 3:05pm Leveraging GDSN Implementation To Reduce Internal Redundancy And Achieve A Real Rate Of Return Kevin Houston
Information on Demand Solution Executive Consumer Products Industry
IBM
3:05 - 3:20pm BREAK  
3:20 - 4:15pm Market Readiness:
Report from India



Report from GCI Japan -
GDS Industry-wide Implementation In Japan
K. Radhakrishnan
Chief Executive Officer, Hypermarkets
Reliance Retail Ltd

Naohiro Yasuda
System Integration Project Team
Information System Dept
AEON Co., Ltd &

Masashi Shibata
Manager
Salesforce Co-ordination Dept
KAGOME Co., Ltd
4:15 - 5:00pm Panel Discussion And Q&A Panelists
Josef Mueller, Accenture China
Kevin Houston, IBM
Yann Bozec, L'oreal Group
K. Radhakrishnan, Reliance Retail Ltd
Speaker from Korea E-Business Association
Luiz Martins, 1SYNC

Moderator
Alan Hyler, GS1 GSDN Inc.
Session 2 - Enterprise Room
Coordinator - Ms Nancy Quek
1:00pm - 2:10pm






















2:10pm - 2:55pm





2.55pm - 3:05pm

3:05pm - 3.20pm

3:20pm - 4:05pm



4:05pm - 4:20pm 		ECR Asia Pacific Award Winners: 4th, 5th and 6th Positions

  • 4th Position
    The Golden Equation : Shelf Availability + Productivity = Enhanced Consumer Value
    By L'Oreal Singapore & Watsons Singapore
    Ms Rennie Yeo
    Commercial Logistics Manager, L'Oreal Singapore


  • 5th Position
    Enhancing Consumer Value - Holistically Enhancing BJHL HABA Shopping Experience
    By BJHL & P&G China
    Mr Roger Luo Jun
    Vice General Manager, Beijing Hualian Hypermarket Co. Ltd
    & Ms Catherine Jiang
    Shopper Marketing Manager, P&G China


  • 6th Position
    Growth Acceleration By Enhancing The Consumer Satisfaction Through "Best Practices"
    By Watsons & L'Oreal Malaysia
    Ms Fenny Goh
    Supply Chain Manager - CPD, L'Oreal Malaysia

ECR Asia Pacific "Food Retail Formats in Asia: Understanding Format Success"
Mr Keith Bartlett
Group IT & Logistics Director, AS Watson Group, Hong Kong
& Ms Sonia Gupta
Senior Managing Consultant, IBM Global Business Services CRM Practice Lead, IBM

Question & Answer

Break

Reinventing Retail: Understanding How Consumers Experience Your Brand
Mr Kevin Kelley
Founding Partner & Principal, Shook Kelley

Question & Answer
Session 3 - Moor Room
1:00 - 1:50pm Coordinator - Ms Rosyati Mohd Said
1:50 - 5:00pm Coordinator - Ms Pauline Lim
1:00 - 1:50pm Food Market & Culture in Japan
Ms Yuka Kanehara
Director, Izumiya Research Institute Co., Ltd.
& Mr Hiroshi Takano
President & Aquatic Photojournalist, Aqua Image Inc.
1:50pm - 5:00pm ECR Asia Pacific Shrinkage Group Workshop
Core Members: Wal-Mart, Tesco, Metro, NTUC Fairprice, Watson's, P&G, Unilever,
Colgate-Palmolive, Energizer, Reckitt Benckiser

Agenda
Time Topic Speaker
1:50 - 1:55pm Welcome Tan Jin Soon
Executive Director
GS1 Singapore
1:55 - 2:10pm The Scale & Context Of The Global Problem On Shrink

A Review Of The ECR AP Shrinkage Survey Project By Leicester University, UK Including Number Of AP Companies/Countries Participated And Any Early Findings		 Alan Bennett
Co-Chair Of ECR Asia Pacific Shrinkage Work Group
Market Strategy & Planning Manager, P&G Asia
2:10 - 2:30pm Lessons From ECR Europe Colin Peacock
Co-Chair Of ECR Europe Shrink Team
Director, Shrink & Store Operations Improvement, P&G
2:30 - 2:50pm Making Cosmetics Accessible, Deterring Pilferage Kua Theng Hong
Deputy General Manager For Commercial (Sales)
Consumer Products Division
L'Oreal Malaysia
2:50 - 3:05pm Break  
3:05 - 3:25pm Paradigm Shift : Viewing Shrinkage As % Of Profit Andrew Yeo
Publisher Of Retail Asia
3:25 - 3:45pm Metro C&C And P&G - A Success Story
Retailers & Suppliers Collaborating To Tackle The Issue		 Thomas Ho
Head Of Security
Metro C&C China
3:45 - 4:00pm Working With The ECR Roadmap Colin Peacock
Co-Chair Of ECR Europe Shrink Team
Director, Shrink & Store Operations Improvement, P&G
4:00 - 4:30pm Group Discussion On How To Address Shrinkage Problems Identified By ECR Roadmap Activity Delegates Are Divided Into Groups With Each Group Discussing One Shrinkage Problem
4:30 - 4:50pm Reporting By Each Group Coordinator: Tan Jin Soon / Alan Bennett
4:50 - 5:00pm Wrap Up Alan Bennett
Co-Chair Of ECR Asia Pacific Shrinkage Work Group
Market Strategy & Planning Manager, P&G Asia


23 October 2007
Day One of Plenary Session

Day 1 Conference
23 October 2007 (Tuesday)
Time Session
Registration (8:00 - 9:00am)
Morning Session (9:00 - 12:30pm) - Master of Ceremony: Mr Chris Cave Jones, IBM
Plenary 1: Official Opening
9:00 - 9:15am Welcome Address: ECR Singapore Co-Chairs
Welcome Address: ECR Asia-Pacific Co-Chairs
9:15 - 9:30am Keynote Speech By Guest-Of-Honour
Mr Lim Hng Kiang, Minister for Trade & Industry
9:30 - 9:35am Official Opening Of 10th Annual ECR Asia Conference & Exhibition By Guest-Of-Honour
Mr Lim Hng Kiang, Minister for Trade & Industry
Coffee Break And Visiting Exhibition By Guest-Of-Honour
Mr Lim Hng Kiang, Minister For Trade & Industry
(9:35 - 10:20am)
Plenary 2
10:20 - 10:50am Keynote Speech By A Retailer
A Retail View Of "New Ways Of Working Together": Lessons Learned From "The New Generation Sales Call"
Ms Marianne Timmons
Vice President, Supply Chain & Global Business to Business, Wegmans Food Markets Inc., USA.
10:50 - 11:15am Retail and Shopper Trends in Asia
Mr Ashok Charan
Regional Area Client Director, Asia Pacific, ACNielsen Research (S) Pte Ltd
11:15 - 11:35am How To Enhance Consumer Value - L'Oreal Paris Contribution To Skin Care & Hair Care
Mr Jean-Marc Auverlau
General Manager, Consumer Products Division For Asean Region, L'Oreal Group
11:35 - 11:55pm Why "Right Product, Right Price, Right Time" Is Harder (And More Important) Than Ever
Mr Jeffrey Smith
Global Managing Partner, Accenture Retail Industry Practice, Accenture Pte Ltd
11:55 - 12:15pm Powering Pallet Pooling to Deliver Consumer Value
Mr Kenny Tan
General Manager, SEA, Loscam Asia Pte Ltd
& Ms Abby Abastillas
Regional Business Development Manager - North Asia, Loscam Asia Pte Ltd
12:15 - 12:35pm Sharing Information To Revolutionise New Product Development And Launch
Mr Chris Cave Jones
Consumer Products Solutions Manager, IBM
Luncheon and Visiting Exhibition (12:35 - 2:05pm)
Afternoon Session (2:05 - 5:00pm) - Master of Ceremony: Ms Aplonia Kersch, Accenture
Plenary 3
2:05 - 2:25pm Future Logistics Center Through RFID
Mr Kwon Koo Po
RFID/USN Business Team Head, CJ GLS
2:25 - 2:45pm The Pioneer RFID Pallet in Asia
Ms May Yap
Executive Director, LHT Holdings Ltd
2:45 - 3:05pm Consumer Science Vs Art : When Do You Make A Choice ... Or Do You ?
Mr David Stover
Vice President Of Retail/Trading Industries - Asia Pacific & Japan, SAP Asia
3:05 - 3:25pm How Supply Chain Packaging Can Enhance Consumer Value
Mr Jeffrey Wong
Director, CHEP Asia
Coffee Break and Visiting Exhibition (3:25 - 4:10pm)
Plenary 4
4:10 - 4:30pm Improvement On Collaborative Performance Through VISS
Mr Kim Kyong Hwan
Director, Supply Chain Management & IT, Lotte Mart Of Lotte Shopping
& Mr Park Hong Gyu
Order Management Manager of Supply Chain Management, Johnson & Johnson Korea
4:30 - 4:50pm Innovation Through Point-Of-Sale Marketing
Mr Anish Gupta
Products Group Lead India, Accenture Pte Ltd
4:50 - 5:00pm Wrap Up
Mr Barron Witherspoon
Procter & Gamble Asia Singapore & Co-Chair of ECR Asia Pacific Council
Visiting Exhibition (5:00 - 6.00pm)
6:30 - 8:30pm ECR Asia-Pacific Council Welcome Cocktail


24 October 2007
Day Two of Plenary Session

Day 2 Conference
24 October 2007 (Wednesday)
Time Session
Morning Session (8:50 - 12:15pm) - Master of Ceremony: Mr Jeffery Russell, Accenture
Plenary 5
8:50 - 9:00am Enhancing Consumer Value Through The Supply Chain Via Video
Mr Miguel A. Lopera
President & Chief Executive Officer, GS1
Chief Executive Officer, GS1 US
9:00 - 9:30am Keynote Speech By A Manufacturer
Joint Value Creation: P&G's Approach to Enhancing Consumer Value At The First Moment Of Truth
Mr Robert A. McDonald
Chief Operating Officer, The Procter & Gamble Company
9:30 - 10:00am Presentation On EPCglobal Pilot
Hong Kong - Japan and China - USA
Ms Anna Lin
Chief Executive Officer, GS1 Hong Kong
& Mr Tetsuya Hamabe
Director, Distribution & Logistics Policy Division, Commerce & Distribution Policy Group, Ministry of Economy, Trade & Industry, Japan
10:00 - 10:20am Out-Of-Stock Management : The Hong Kong Experience
Mr Keith Bartlett
Group IT & Logistics Director, AS Watson Group, Hong Kong
Coffee Break and Visiting Exhibition (10:20 - 10:50am)
Plenary 6
10:50 - 11:50am Presentation By Top 3 ECR Asia-Pacific Award Entries For Final Judging

  • Enhancing Consumer Satisfaction Through A New Health And Beauty Concept -
    Breaking New Grounds With NTUC Fairprice By NTUC Fairprice & L'Oreal Singapore
    Ms Isabelle Svartstein-Bourjade
    General Manager, Consumer Products Division, L'Oreal Singapore


  • Jump Over Supply Chain Inefficiency Thru CPFR By Samsung Tesco & Yuhan-Kimberly
    Mr Yoon Hyun Ki
    Senior Executive Director, Supply Chain Management Division, Samsung Tesco
    & Mr Oh Doo Hyun
    General Manager, Supply Chain Dept, Yuhan-Kimberly


  • Swire Coca-Cola Reverse Vending Machine By Swire Coca-Cola Hong Kong

Announcement Of 1st, 2nd & 3rd Position And ECR Asia Pacific Award Presentation By Co-Chairs Of ECR Asia Pacific Council
11:50 - 12:15pm How To Win Over The Japanese Consumer Hearts For Your Brands
Ms Yuka Kanehara
Director, Izumiya Research Institute Co., Ltd.
& Mr Hiroshi Takano
President & Aquatic Photojournalist, Aqua Image Inc.
Luncheon and Visiting Exhibition (12:15 - 1:30pm)
Afternoon Session (1:30 - 5:00pm) - Master of Ceremony: Mr Chris Cave Jones, IBM
Plenary 7
1:30 - 2:30pm ECR Asia-Pacific CEO Panel Session

Panelists
Mr Robert A. McDonald, Chief Operating Officer,The Procter & Gamble Company, USA
Ms Marianne Timmons, Vice President, Supply Chain & Global Business to Business, Wegmans Food Markets Inc., USA
Mr Yann Bozec, Head of Market Supply Chain for CPD/PPD, L'Oreal Group
Mr Keith Bartlett, Group IT & Logistics Director, AS Watson Group, Hong Kong
Mr Roger Luo Jun, Deputy General Manager, Beijing Hualian Group
Mr Yoon Hyun Ki, Senior Executive Director, Supply Chain Management Division, Samsung Tesco Korea

Moderators
Mr Jeffrey Smith, Global Managing Director, Accenture Retail Industry Practice, Accenture Pte Ltd
Mr Patrick Medley, Asia Pacific Markets Leader, IBM Global Business Services, IBM
Plenary 8
2:30 - 3:40pm ECR Best Practices
  • Cold Chain Management @ NTUC Fairprice
          Ms Chong Nyet Chin
          Director, Food Safety & Quality, NTUC Fair Price Co-operative Ltd


  • Shrinkage Management - ECR Europe Experience
          Mr Colin Peacock
          Co-Chair Of ECR Europe Shrinkage Team
          Director, Shrink & Store Operations Improvement, P&G
    		•
    Coffee Break and Visiting Exhibition (3:40 - 4:10pm)
    Plenary 9
    4:10 - 4:30pm Summing Up By ECR Asia-Pacific Co-Chairs
    Plenary 10
    4:30 - 5:00pm Closing Ceremony & End Of Conference
    • Closing Remarks By Co-chairs Of ECR Asia-Pacific Council And Hand Over Ceremony By ECR Singapore To ECR Thailand


    • Speech By 2008 Host & Video Presentation By ECR Thailand
      Mr Mangkorn Dhanasarnsilp
      Co-Chairman, ECR Thailand
      Executive Director, Lion Corporation (Thailand) Ltd
    End of Day Two : 5:00pm